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Forum Discussion
vicko
Jan 15, 2019Aspirant
orbi remote access
Hello, trying to enable remote access.
I open the app for orbi on my phone and go in to enable remote access. I click the slide and it says enabled, and then I watch as the slide goes back to o...
ekhalil
Jan 16, 2019Master
vicko wrote:
....... I click the slide and it says enabled, and then I watch as the slide goes back to off. Any ideas?
By any chance, is your Orbi set in AP mode? Remote management is not supported in AP Mode.
vicko
Jan 16, 2019Aspirant
Nope, in router mode
- grubbsterJan 17, 2019Aspirant
This happened with my Pixel 3 also. It happened about the same time as the January security update. Was working before and quit after the update. That's probably what borked it.
- ekhalilJan 17, 2019Master
grubbster wrote:
This happened with my Pixel 3 also. It happened about the same time as the January security update. Was working before and quit after the update. That's probably what borked it.
Have you tested with another device?
- grubbsterJan 17, 2019Aspirant
No, I don't have another device. I do know if was working before the update and not after. The Pixel is Google's flagship phone so it gets updates before any others. My guess is something in the update broke the app. More people will probably experience this as it comes out on other devices.