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Forum Discussion
Solved
Orbilogin shows 53 devices; ios app shows zero
Right now I'm looking at my mesh system using the browser app and all 53 devices and 2 satellites show up. All connections are good and backhaul status is good. HOWEVER, the iOS app on my phone and on my ipad both show ZERO devices.
This appears to be a problem that continues despite firmware upgrades.
I've rebooted the router; I've tossed the iOS preferences, I've rebooted the ipad -- nothing changes.
Previous discussions have said V2.5.1.8 fixed the problem; apparently this is still not fixed. I have the latest V2.5.1.8. My ipad and iphone are running the latest iOS.
Have you tried uninstalling the app and reinstalling? I know there was issues with a verison of the app not showing any devices.
7 Replies
Have you tried uninstalling the app and reinstalling? I know there was issues with a verison of the app not showing any devices.
Thanks, your suggestion worked. A bit of a pain, but nice to have ipad and iphone able to see the system again.
a bit of the pain but I'm glad it worked for you!
Didn't work for me unfortunately.
I have the RBK752 and running latest iOS, firmware and app version (2.5.1.2). Deleted the app, redownloaded, still no devices showing on the app. Any other suggestions?
Also tried:
Rebooting AP and Sat.
I'm having the same problem..
Orbi CBK40 with RBS20.
- I resolved the issue by manually upgrading the firmware on both router and satellite to the latest firmware version 2.5.1.16 via orbilogin.com.
I had to download the two separate firmware files first