RB20 - network map issue

Question

Hi all having an issue with the Orbi app where the Internet and router turn red but I still have Internet connection. And my devices are not switching to the nearest satalite.

Its configured to AP mode as I am with Sky fibre

Any ideas? I've tried reboot and on and off again

Tyl3r99 · Answer

Then changes to green and back to red however wifi speed remains at 74mbps

BigBadPopperDom · Answer

Im having the same experience so would love to know what it means

KevinLiT · Answer

Hello Tyl3r99 and @BigBadPoperDom,&nbsp;
Welcome to the NETGEAR &nbsp;Community!
&nbsp;
I understand that you are having issues with Wi-Fi speeds and satellite compatibility within your network.&nbsp;
Please do the following

Reset your RBK20 system.
 Ensure your Router and satellites are on the latest firmware. &nbsp;

For the latest downloads for your system please navigate to the link below:
https://www.netgear.com/support/product/RBK20.aspx#download
&nbsp;
For more information on how to manually update your RBK20 system please navigate to the link below:
https://kb.netgear.com/000058278/How-do-I-update-the-firmware-of-my-Orbi-WiFi-System
&nbsp;
Best,
Kevin
Community Team

Forum Discussion

RB20 - network map issue

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