Recently purchased RBE771 with 1 satellite. Had terrible trouble setting up in AP mode as it kept wanting to go into router. I have Verizon Fois which is in the basement and the I wanted wireless access in the upper levels.Was working in AP mode and I maybe yesterday I had a firmware update, running V10.5.19.5_2.2.37 on main and satellite. It seems to start playing havoc with my internet connection, powered off ONT, router and RBE771, did have a flashing pink (not sure what that means). It then all seemed to work.I am unable to use the Orbi app on my iphone, it shows a screenshot of the RBE771 in the background but then it comes up saying We can't find your Orbi, Try Again.If I go to Router Settings it shows 222 as the last digits as the ip address, it should be 153. I can log into the RBE771 in a web browser. I tried SET UP A NEW ORBI SYSTEM in the app menu but it is going through the steps of setting it up in router mode which I do not want and it gave me so much grief last time before I got it to AP mode. Any ideas how I can get back to seeing my RBE771 back in the ORBI app and is there a way of setting this up in AP mode from the start?

Did you configure Dynamic or Static AP mode configuration. Static is recommended with a PC and web browser: Static IP Address Configuration for AP Mode | NETGEAR Communities What Iphone model and iOS do you have? Does the Orbi app connect to the system while in router mode? Be sure to disable any MAC Address randomizers on phones and pads while at home:NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities

The Fios router is in the basement and has Moca which I use, it is easier for Verizon to diagnose internet issues because they test to the modem, I have no use for great wireless in the basement, I dont want to rewire my house and my previous wireless point worked great in the same spot until lightning took it out. Do you know do I get my RBE771 back into the orbi app?

I did not set Use a Dynamic DNS Service. In the web browser it is showing in AP mode, DHCP is disabled.It is an Iphone 14 pro, IOS 18.6I am connecting via wireless to the RBE771, the Verizon router in the basement has wireless disabled.I do not use Mac Address randomizers.

Please review the linked information in Static IP Address Configuration for AP Mode | NETGEAR Communities Would be good to try router mode and would be simple as well. Just put the RBRs IP address it gets into the ISP routers DMZ or IP Pass thru. I use the Static IP address Configuration ALL the time when I have a orbi system in AP mode. It is recommended. Helps in troubleshooting and has less issues and users know where the IP address is for the RBR when needed.

I used this procedure which said Get dynamically from existing router.It said Enable fixed IP settings on this device (not recommended)I am now stuck in the position that the Orbi app does not see my RBE771.I deleted the app, powered off my phone. It says it has issues connecting to the RBE771 networks I configured.It says no devices found with Anywhere Access enabled found. What is that?New System Setup will take me down that rat hole of configuring as a router.

RBE771 AP mode, Orbi app says cant find

25 Replies

bd8134dud
Aspirant
Aug 11, 2025
Yes that is what I had. It was only after a firmware update occurred on 771 & 770 I had the issue. Try deleting the Orbi app from your iphone and then reinstalling the app. See if the Orbi app will discover your 771 while it is still in AP mode. Curious if it still works.
In my instance, after I rebooted all my network, my 771 ip address had changed which might of complicated the Orbi app discovery.
- FURRYe38
  Guru - Experienced User
  Aug 12, 2025
  Ok so I did that, removed the app and reinstalled it.
  
  After getting started and logged in, I did run into this screen:
  
  I did select Anywhere Access and it continued passed and got to the home screen successfully as seen before...Anywhere Access had been already enabled before.
bd8134dud
Aspirant
Aug 12, 2025
Is there a way to enable Anywhere from the web browser? Mine fails to find an Orbi with Anywhere. I presume Anywhere was enabled when I first added my 771 because it was working at one time with the app and the web browser.
- FURRYe38
  Guru - Experienced User
  Aug 12, 2025
  Would need to factory reset and set up from scratch in router mode. Then probably connect orbi app while in router mode. Should connect in local only mode then set anywhere access while in router mode with in orbi app.

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RBE771 AP mode, Orbi app says cant find