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Forum Discussion
bd8134dud
Aug 08, 2025Aspirant
RBE771 AP mode, Orbi app says cant find
Recently purchased RBE771 with 1 satellite. Had terrible trouble setting up in AP mode as it kept wanting to go into router. I have Verizon Fois which is in the basement and the I wanted wireless access in the upper levels.
Was working in AP mode and I maybe yesterday I had a firmware update, running V10.5.19.5_2.2.37 on main and satellite. It seems to start playing havoc with my internet connection, powered off ONT, router and RBE771, did have a flashing pink (not sure what that means). It then all seemed to work.
I am unable to use the Orbi app on my iphone, it shows a screenshot of the RBE771 in the background but then it comes up saying We can't find your Orbi, Try Again.
If I go to Router Settings it shows 222 as the last digits as the ip address, it should be 153. I can log into the RBE771 in a web browser.
I tried SET UP A NEW ORBI SYSTEM in the app menu but it is going through the steps of setting it up in router mode which I do not want and it gave me so much grief last time before I got it to AP mode.
Any ideas how I can get back to seeing my RBE771 back in the ORBI app and is there a way of setting this up in AP mode from the start?
25 Replies
- bd8134dudAspirant
The Fios router is in the basement and has Moca which I use, it is easier for Verizon to diagnose internet issues because they test to the modem, I have no use for great wireless in the basement, I dont want to rewire my house and my previous wireless point worked great in the same spot until lightning took it out.
Do you know do I get my RBE771 back into the orbi app?
- FURRYe38Guru - Experienced User
Did you configure Dynamic or Static AP mode configuration. Static is recommended with a PC and web browser:
Static IP Address Configuration for AP Mode | NETGEAR Communities
What Iphone model and iOS do you have?
Does the Orbi app connect to the system while in router mode?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities