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Saner's avatar
Saner
Apprentice
Jun 16, 2025
Solved

RBE971 Wrong Satellite Count

Dear Community,   Following to an RMA I received a replacement RBE971 , only router without satellite.  After the installation in Orbi App (iOS), it showed (1/2 Satellites)  and the UI shows (...
  • CrimpOn_old's avatar
    Jun 16, 2025

    In addition to the Factory Reset, it might be a good idea to delete and reinstall the Orbi 'app'.

     

    Does this replacement router now appear as registered to your Netgear account?