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Forum Discussion
RBk50 - App not working
I just updated my iPad to IOS17.1. Now the app will not let me log in. I deleted the app and reloaded. Everything seems to go fine with set up at first. I am able to get past the initial login but when I choose “go to dash board” it takes me back to a log-in page where it shows the default user name (‘admin’) and it will not allow me to delete that and put in the correct user name.
1 Reply
The Orbi 'app' requires two login credentials:
- First the credentials for my.netgear.com, which are composed of
- An email address
- A complicated password.
- The Orbi web administration credentials, which consist of:
- User name "admin", which cannot be changed and
- A complicated password
Perhaps the app has accepted the Netgear credentials and is now asking for the Orbi web interface login???
(just a thought. I have only Android products. It could be that the Apple version is defective?)
- First the credentials for my.netgear.com, which are composed of
