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Forum Discussion
Just changed suppliers and now app doesn't recognise my computer or other devices
Hi All, bought an Orbi RBK352 and installed it a week ago. It worked perfectly and all my devices showed up. I changed suppliers a week ago and now the orbi app says I have 500+mbs and speedtest says...
Does the supplier provide telephone service?
If not, there is a distinct possibility that the Orbi router can be connected directly to the Internet Service Provider (and the TP-Link device kept as a spare or returned).
Yes they do, and their thinking is that it has to do with the NBN connection. I didn't know you could connect the Orbi router directly to the NBN.
Is this something I could test without stuffing up the TP modem?