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Forum Discussion
KenLind
Nov 22, 2018Aspirant
Newtork map in ORBI app does not show devices when selected
ORBI Rounter RBK30 AC3000 FW 2.2.1.210 Using ORBI APP ios 2.2.8.14
Devices disappeared from network map when selecting satellite.
RBR50, 2xRBS50. From network map, you used to selecet a satellit...
- Nov 23, 2018
Devices are showing in a list format on my app after selecting the base router or satellite.
Chuck_M
Mar 30, 2019Mentor
Shine, I had a friend with Orbi and an android phone (as I do). It was odd my phone worked PERFECTLY on his setup, but did not work on mine. His phone worked PERFECTlY on his setup as well as mine.
I finally got mine working by changing some names on the Router, Sats and SSID - I know that isnt your issue, but what I believe it points to is probably some "lose coding" that under certain circumstances doesnt allow the app to properly render.
I dont think it is the phone or the Orbi itself... Do you know others with Orbi's you can test your phone on?
JoeCymru
Apr 04, 2019Virtuoso
Just updated my Orbi firmware. Concidently my phone also updated to Android 9 withing the same time period. App map now lists connected devices correctly. All good.
- ShinedownApr 11, 2019ApprenticeHoly heck! I just looked at the app after reading the above post and things have just miraculously started to work - I know I updated the app fairly recently, so maybe Netgear pushed a fix? Either way, it would certainly seem like things are now working 👍🏻