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Forum Discussion
PaulGlaunert
Sep 23, 2025Follower
router is red in app
my network mao say the internet is down (in red) and the router in ( in red) but all three satellites are in green Any ideas
CrimpOn
Sep 23, 2025Guru - Experienced User
PaulGlaunert wrote:my network map says the internet is down (in red) and the router in ( in red) but all three satellites are in green
Satellites are shown as Green (good) when they have an active connection to the router. An Orbi system can function without an internet connection. (Not suitable for 99.9% of customers, but there are documented examples of setting up mesh WiFi "out in the jungle" with no internet connection.)
The router is shown as Red (bad) when it has no internet connection. One would expect to see the router status LED in magenta (fancy kind of red).