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Satellites no longer showing on Network Map within iOS Orbi app
I just updated RBR50 and 2 RBS50's to FW 2.7.2.102 from 2.7.1.60. I have an additional RBS20 on FW 2.6.1.38. One RBS50 and RBS20 are on ethernet backhaul. One RBS50 is wireless backhaul.
Within the iOS app (version 2.7.4.1) I can see all my attached devices, but the Satellites are not visible on the app. GUI shows the satellites are connected with good connections.
If I look at a device within device manager on the app, if it is connected to the router it shows up as "Connected to RBR50 2.4GHz (or 5GHz) Wifi." If I look at a device that is attached to one of the satellites it shows all the other information except for which device that it is connected to.
I have rebooted and power cycled all the units and uninstalled and reinstalled the app onto my iPhone. Did not do a factory reset as I have many IP reservations stored on the router. Any other suggestions or should I wait it out until an app update fixes this issue?
Ultimately did a factory reset on the router and the satellites are now showing up in app. I saved a copy of current settings before I did a factory reset, but was unable to restore from backup so back to the drawing board to reserve IP addresses.
4 Replies
Ultimately did a factory reset on the router and the satellites are now showing up in app. I saved a copy of current settings before I did a factory reset, but was unable to restore from backup so back to the drawing board to reserve IP addresses.
Factory reset didn't work for me and I didn't try rolling back the firmware (as I had just updated) but as my satellites are online and working, I'll just live with them not showing on the network map. Annoying though and hope it fixed in a future app update.
- I am having the same issue and I’ve done everything
