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Forum Discussion
dambala
Jun 01, 2025Aspirant
Setup a brand new RBR850 with two satellites this week
I am having the exact same problem. Setup a brand new RBR850 with two satellites this week (purchased directly from Netgear). Setup went perfectly and I could access the web page (I'm in AP mode so i...
michaelkenward
Jun 01, 2025Guru - Experienced User
dambala wrote:I am having the exact same problem.
Same as?
Unfortunately Netgear's new community software has a habit of creating "orphan" replies that don't follow on from anything.
dambala wrote:Opened the Orbi app on my iPhone today and it couldn't connect; when I tried to go to the web page received error "Can't connect to server from Safari" and "This site can't be reached" from Chrome browser with additional message "192.168.1.2 refused to connect.".
Is that just with the iPhone?
Does this ring any bells?
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities
This bit is more important:
dambala wrote:I'm in AP mode so it is 192.168.1.2
In AP mode it is down to your main router to set the IP address.
To access the RBR850 you need to track down the IP address that the router has assigned to the AP.
Look at the main router's list of attached devices and see if you can use that IP address to get into the router.
Did you reserve or "fix" it on 192.168.1.2?