Smart Parent controls failing to activate

Question

Hi, I have an Orbi RBR850 with two satelites (not a model option on the form)

Whenever I try to activate parental controls that I paid for, I get an error SPC-ACT-FAIL.

All of the articles I found say that the problem was fixed with a patch weeks/months ago but still getting the issue.

Thanks in advance,

Guy

FURRYe38 · Answer

https://www.netgear.com/home/services/smart-parental-controls/https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controlshttps://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controlshttps://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
&nbsp;
I recommend you contact NG support and ask for help on this.
Blanca_O&nbsp;

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Smart Parent controls failing to activate

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