NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BulletBoy
May 28, 2018Tutor
Status lights in the Network Map of the Orbi App
Note: this is NOT a question about the lights in the Orbi satellites themselves.
I have the AC3000 system, RBR50 router and two satellites. Setup went pretty much as expected, with not problems...
rivets
May 28, 2018Apprentice
I think that green means good backhaul staus, yellow poor and red I guess means none!
This is based on comparing the App map with the information you get when you login into the router directly.
BulletBoy
May 28, 2018Tutor
That's a logical guess, but I'm hoping someone, somewhere at NetGear or in the community knows for sure. More importanty, what steps can one take to fix whatever issues cause yellow and red lights? I've tried moving the Satellites around, re-syncing them, re-setting the Router...all the usual suspects.
For a little more info, my geometry corresponds closely to the geometry suggested by NetGear for a three-floor arrangement. The Router is at the cable entry point in the basement, mounted about six feet off the floor. It's near the center of the house. The first floor Satellite is about thirty feet horizontally away from the Router in one direction, and the second floor Satellite is about twenty feet horizontally away in the opposite directon.
Every time I sync I get the steady blue light in the Satellites, but then have yellow lights for them in the Network Map in the Orbi app.
- rivetsMay 28, 2018ApprenticeI don't see the lights changing so I can't help I'm afraid. My upstairs satellite is always green and the one in the garage is always yellow. They are both about the same distance from the router so I have no idea why this the case.