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Forum Discussion
BulletBoy
May 28, 2018Tutor
Status lights in the Network Map of the Orbi App
Note: this is NOT a question about the lights in the Orbi satellites themselves.
I have the AC3000 system, RBR50 router and two satellites. Setup went pretty much as expected, with not problems...
rivets
May 28, 2018Apprentice
I think that green means good backhaul staus, yellow poor and red I guess means none!
This is based on comparing the App map with the information you get when you login into the router directly.
BulletBoy
Jun 07, 2018Tutor
Well, I finally achieved green status on both my satellites...we'll see how long it lasts. Before I explain what I did, however, I have to acknowledge that rivets was almost certainly correct in his assessment that the color of the indicator lights in the App reflects the backhaul status. I had the same experience that he had: the color of the lights in the app exactly matches the backhaul status that shows up when you connect to the router via a browser.
Now then, here's what I did: following suggestions in this thread I turned off the Daisy Chain mode, then tried sixteen combinations of channel settings. For each of the four 5gz channels I tried four 2.4gz settings: channel 1, channel 6, channel 11, and Auto. I got one of the satellites to occasionally go green using channel 6, so I did a scan of the neighborhood wifi's and, sure enough, one neighbor is on channel 1 and the other is on channel 11. I locked in channel 6, and left 5gz on 48.
I still had solid yellow on one satellite and occasional yellow on the other, so I started changing the locations of the satellites. What I discovered was that Netgear's recommendations for the distance between router and satellite seem to be wildly optimistic, at least in my house. I finally achieved green in both satellites by moving them to within about 12 feet horizontally of the router. Since they're on different floors, the vertical distance is only about 9 feet for satellite 1 and 18 feet for satellite two.
Now, here's one more thing to consider, and I've never seen it mentioned anywhere else: my router is oriented east-west (i.e. it's long axis runs east and west, while it's broad sides face north and south.) Many of the unsatisfactory positions I tried for the satellites had them east and west of the router, but the positions where I finally achieved green status have them placed north and south of the router. I'm wondering if the router's antennas are oriented such that better signal coverage occurs in an axis that runs through it's broad faces.
Anyway, that's been my experiencse. I hope my green status lasts more than a day.
- FURRYe38Jun 07, 2018Guru - Experienced User
Whats your house materials made up off? This can be a factor as well. Thats pretty close for satellites to be since the router can cover up to 30 feet, depending upon building materials. Concrete and steel will impact the range and single penetration for sure.
BulletBoy wrote:
Well, I finally achieved green status on both my satellites...we'll see how long it lasts. Before I explain what I did, however, I have to acknowledge that rivets was almost certainly correct in his assessment that the color of the indicator lights in the App reflects the backhaul status. I had the same experience that he had: the color of the lights in the app exactly matches the backhaul status that shows up when you connect to the router via a browser.
Now then, here's what I did: following suggestions in this thread I turned off the Daisy Chain mode, then tried sixteen combinations of channel settings. For each of the four 5gz channels I tried four 2.4gz settings: channel 1, channel 6, channel 11, and Auto. I got one of the satellites to occasionally go green using channel 6, so I did a scan of the neighborhood wifi's and, sure enough, one neighbor is on channel 1 and the other is on channel 11. I locked in channel 6, and left 5gz on 48.
I still had solid yellow on one satellite and occasional yellow on the other, so I started changing the locations of the satellites. What I discovered was that Netgear's recommendations for the distance between router and satellite seem to be wildly optimistic, at least in my house. I finally achieved green in both satellites by moving them to within about 12 feet horizontally of the router. Since they're on different floors, the vertical distance is only about 9 feet for satellite 1 and 18 feet for satellite two.
Now, here's one more thing to consider, and I've never seen it mentioned anywhere else: my router is oriented east-west (i.e. it's long axis runs east and west, while it's broad sides face north and south.) Many of the unsatisfactory positions I tried for the satellites had them east and west of the router, but the positions where I finally achieved green status have them placed north and south of the router. I'm wondering if the router's antennas are oriented such that better signal coverage occurs in an axis that runs through it's broad faces.
Anyway, that's been my experiencse. I hope my green status lasts more than a day.
- shonkoriAug 08, 2018Initiate
Thanks for the post - in my environment I have the Router on the 1st floor and Satellite 1 upstairs and Satellite 2 downstairs - after setup I was getting the green lights on the Router and SAT1, but SAT2 was yellow (note: as indicated on the Netgear Orbi smartphone app).
After reading through the entire thread I first tried moving SAT2 closer - nothing changed.
I then changed the Channel for 2.4ghz from Auto to '6' - this did the trick.
In my case there was no need for further troubleshooting or disabling of things like Daisy Chain, etc.
- EJrobles35Jan 27, 2019TutorHow do you change these ”Channels” y’all are talking about?