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Forum Discussion
PattiArt
Sep 28, 2025Initiate
The challenge I had was getting into my account because all of my devices were blocked
I ended up having to factory reset my router and satellite. I did this with a support person on the phone, but afterwards realized I could have completed the task without them. It's a bummer to have to do this, but in the end, it worked out ok. The challenge I had was getting into my account because all of my devices were blocked.
1 Reply
- FURRYe38Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemEnjoy. 📡