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Forum Discussion
khorton8
Apr 01, 2023Aspirant
Trouble with connecting Orbi network with Iphone
I have Orbi model RB750. While the devices seem to be working at full strength, I cannot connect my iphone so that the app will complete and load. I have tried to manually choose the Orbi network w...
CrimpOn
Apr 01, 2023Guru - Experienced User
khorton8 wrote:
I cannot connect my iphone so that the app will complete and load.
Just to be clear, "the app" refers to the Orbi app installed from the Apple App Store, correct?
The description appears to be the correct procedure (at least on an Android device):
- Install Orbi app.
- Connect to WiFi.
- Open Orbi app.
- Agree to Terms and Conditions. (i.e. soul now belongs to Netgear)
- Agree to allow app to access location.
- Sign into Netgear account with email and password.
- Go through stupid charade of messing with modem, cables, etc.
(Makes NO sense because we've already connected to Orbi. How did we "log in" without being connected?) - App says, "we've connected"
- App asks for login, which should be "admin" and "password".
Where does this break down for you? (which step)