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Forum Discussion
unable to access web interface, and orbi app fails to connect too (RBRE960)
hey, I have the Orbi AXE11000 Quad-Band WiFi 6E Router (RBRE960) with two satellites. At the moment I am unable to access the system settings, however I try: Web interface, fails to respond...
More information about how the web interface is being accessed would be useful:
- Have tried more than one web browser and more than one device? (computer, laptop, tablet, etc.)
- Trying to use the URL (orbilogin.com, orbilogin.net, etc.)?
- Or, trying to open the actual IP address of the Orbi? (often 192.168.1.1 ..... but not always)
Hint: the IP address assigned to user devices will provide a clue to the Orbi LAN interface IP address.
If a device IP is 192.168.1.???, then the Orbi router should be at 192.168.1.1.
If a device IP is 10.0.0.???, then the Orbi router should be at 10.0.0.1
Tried three web browsers. Also tried the IP address and the url orbilogin.com etc.
Seems unlikely that that is the issue because both via the app and via the web interface the router settings can't be reached.