NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to disconnect wifi access to connected devices
I am unable to block internet/wifi access to connected devices using the orbi app. The status appears as "Blocked" under access control for a device which I want to block. Inspite of this status, the device has access to internet and continues to operate.
Product Model: RBR850
Orbi App - Iphone
Orbi Web - Chrome
I updated the latest firmware to refresh the system of some bad file errors.
You will need a wired connection to your router. Please update the satellite first and then the router. This fixed the issue.
6 Replies
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.I updated the latest firmware to refresh the system of some bad file errors.
You will need a wired connection to your router. Please update the satellite first and then the router. This fixed the issue.
Yes, both RBR and RBS needs to be on same version of FW. RBS first then RBR.
Enjoy.
