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Forum Discussion
Upgrading my current Orbi RBR20 router + 2 satellites to an Orbi 45 + 2 satellites.
I can connect them via my Orbi App but then get the message that they are not connected to the internet. How do I resolve this please? Thank you.
Orbi 45 is not a model number. When Orbi systems are packaged, Netgear sets the default WiFi credentials to "ORBI" plus a two digit number and the password to a combination of random words. These credentials are printed on the product label. This means that if two customers living next door to each other both purchase Orbi systems, the chances of them having the same WiFi name is roughly 1 in 100. Since many customers choose to reuse the name of their previous WiFi system, the actual odds are almost zero.
Please describe the process used to install this new system (and the actual model number from the product label or the box it came in).