NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wired Devices not showing on Orbi App
I have two devices (Playstations) that I want to pause at certain times. I can do this when they connect to WIFI, but I purposely purchased an additional satellite so I could hardwire the two Playsta...
What Orbi system model do you have?
What firmware version is loaded on the system?
What model# additional satellite did you get?
Does the playstaions connect to the RBR and are seen there?
Are the game consoles seen on the RBRs web page at all?
Not sure why my last attempt didnt post.
What Orbi system model do you have? Its the 770
What firmware version is loaded on the system? Its the same on all nodes being V10.5.20.7
What model# additional satellite did you get? It was a 3 pack so the 773 - Hardware version on all 3 is RBE770.
Does the playstaions connect to the RBR and are seen there? The Playstations connect via Wifi and Wired but only appear in the App and Web page if on WIFI
Are the game consoles seen on the RBRs web page at all? Only if WIFI - Yet my Hive Hub which is wired to the Main Router node shows on both the app and web page.
So only seems to be the play stations not showing on either WEB page or Orbi app when ethernet connected at the RBR or RBS?
What browser are you using to check the WEB UI? Happens in other browsers? MS Edge, Firefox or Opera?
Has a power cycle OFF of the RBR and RBS for 1 minute then back ON been performed since last FW update?
Wondering if a factory reset could help...
Yeah its either just the playstations or its the satellites as the RBR is showing Wired. Ive tried the WebUI in both Chrome and Edge.
Actually powered off and left for about 10 minutes two nights ago to see if it would help anything... but have stopped short of a factory reset. Its frustrating as we have the kids on schedules for their playstations so they goto bed for school, and the wifi speed is obviously lower than hardwired so wanted it hardwired. Will perhaps attempt a factory reset over the weekend.