‘Mystery’ Satellite Appears in ORBI APP !

Question

I have ORBI APP on my IPad which, until now, has worked fine. My network consists of one

RBR750 browser and two ORBI satellites. However, today the ORBI APP is showing a 3rd

satellite which is identified as "unknown". As I actually don't have any 3rd satellite, how do I remove it from the APP page displaying my network ?

FURRYe38 · Answer

Factory reset the RBR and RBS and setup from scratch. Should clear the phantom RBS.&nbsp;

tak1313 · Answer

It happened to me a while back too - except my new phantom satellite was a Xerox (of all brands).

It's just a demonstration of the superb skills of Netgear's coders. If I recall, all I did was delete it through the browser ui and it never showed up again.

bipoole · Answer

Thanks for info. Now, if I can figure out how to do factory reset and all that entails I'll be OK

FURRYe38 · Answer

Press the back reset button for 15 seconds then release.&nbsp;https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settingshttps://www.youtube.com/watch?v=ePZSc7vnRlQ

tak1313 · Answer

bipoole&nbsp;wrote:Thanks for info. Now, if I can figure out how to do factory reset and all that entails I'll be OKI recall that by just deleting the mysterious object from the browser ui page (attached devices), no factory reset was necessary - it just disappeared from the app at the same time.&nbsp; At least I don't recall having to do a reset.&nbsp; But then on the other hand, I don't recall a lot of things these days...

Forum Discussion

‘Mystery’ Satellite Appears in ORBI APP !

5 Replies