NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Beynon's avatar
Beynon
Aspirant
Jul 09, 2022
Solved

Apple TV cannot access internet on RBR750

We have had a major country wide network outage. Our provider has fixed the issues and now my Apple TV will not connect to the internet. My iPhone & iPad can connect to the internet through my RBR750, but my Apple TV’s cannot gain internet access. I can connect to my wifi (RBR750 with one satellite) but no internet. I have tried rebooting my orbi and my Apple TV and no luck. Please help.
  • Thanks for the reply. I have tried all the options you gave me. I did finally remember what happened about a year ago, when I called a Netgear technician and they said to login to “orbilogin.net” and change an advance setting by turning off “access control”. This worked again for me. Apparently this blocks access to some devices.

5 Replies

  • 1. what modem/gateway do you have? 

    2. what firmware is on the router/satellites?

    3. If you power off the satellite, does it connect to the router and work? 

    4. Have you went into the apple tv and forgotten the network and re-added it? 

    • Beynon's avatar
      Beynon
      Aspirant
      Thanks for the reply. I have tried all the options you gave me. I did finally remember what happened about a year ago, when I called a Netgear technician and they said to login to “orbilogin.net” and change an advance setting by turning off “access control”. This worked again for me. Apparently this blocks access to some devices.