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AX 'enable' doesn't stick - RBR750 / RBS750
Hi
I have just purchased used RBR750 + RBS750 (and successfully updated to latest firmware as at 1st March).
I tried to enable 'AX', however when i push apply, the page reloads when the AX selection indicates that i haven't selected / saved the AX setting option.
My questions are:
1. Is it possibly a GUI issue? Why can't i get the AX setting to 'stick'? All my other interactions with the GUI are prefect.
2. How do i tell if i'm pushing out AX rather than AC?
3. I know the RBR750 isn't Wi-Fi 6E, but it definitely has Wi-Fi 6 (802.11ax hardware), doesn't it?
Cheers, Geoff.
When I enable and disable AX on the Advanced Wireless Setup page, and click Apply, the first thing that happens is the screen clears and a progress box appears with the label Updating Settings, which takes between 1-2 minutes. Then the Wireless Setup page appears again with the check mark either enabled or disabled depending on which action that was taken.
Does your web page clear and show the Updating Settings progress box?
Yes, the AX 750 product definitely supports 802.11ax.
One way to determine if the ax feature is enabled is to use a WiFi Analyzer app. I like WiFi Info View (free for Windows from Nirsoft at https://www.nirsoft.net/utils/wifi_information_view.html ). For Android, WiFi Connection Manager by roamingsoft shows when AX is present.
It might be a good idea to power the router off and then back on. If you have not done much configuration on the router, performing a Factory Reset is often a good step. (In my case, a complete Factory Reset and reconfiguration involves over two hours of tedious keyboard entry and countless typos, making it definitely a Last Resort.)
2 Replies
When I enable and disable AX on the Advanced Wireless Setup page, and click Apply, the first thing that happens is the screen clears and a progress box appears with the label Updating Settings, which takes between 1-2 minutes. Then the Wireless Setup page appears again with the check mark either enabled or disabled depending on which action that was taken.
Does your web page clear and show the Updating Settings progress box?
Yes, the AX 750 product definitely supports 802.11ax.
One way to determine if the ax feature is enabled is to use a WiFi Analyzer app. I like WiFi Info View (free for Windows from Nirsoft at https://www.nirsoft.net/utils/wifi_information_view.html ). For Android, WiFi Connection Manager by roamingsoft shows when AX is present.
It might be a good idea to power the router off and then back on. If you have not done much configuration on the router, performing a Factory Reset is often a good step. (In my case, a complete Factory Reset and reconfiguration involves over two hours of tedious keyboard entry and countless typos, making it definitely a Last Resort.)
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.What browser are you using? Try MS Edge, Firefox or Opera.
GeoffWe wrote:
Hi
I have just purchased used RBR750 + RBS750 (and successfully updated to latest firmware as at 1st March).
I tried to enable 'AX', however when i push apply, the page reloads when the AX selection indicates that i haven't selected / saved the AX setting option.
My questions are:
1. Is it possibly a GUI issue? Why can't i get the AX setting to 'stick'? All my other interactions with the GUI are prefect.
2. How do i tell if i'm pushing out AX rather than AC?
3. I know the RBR750 isn't Wi-Fi 6E, but it definitely has Wi-Fi 6 (802.11ax hardware), doesn't it?
Cheers, Geoff.
