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Forum Discussion
Backhaul poor out of nowhere
I have a 3 satellite (one router) setup. all 3 satellites are more than 30 ft from the router. The setup has been working fine up until about a week ago and now one of my satellites is getting only g...
What model RBS do you have? RBS350s or 750s?
This is an important point. Netgear created an enormous problem when someone decided to create a "more affordable" package by bundling one RBR750 router with two RBS350 satellites. The correct firmware for that package is different from a package consisting of one RBR750 router and some RBS750 satellites.
Netgear created an enormous problem when someone decided to create a "more affordable" package by bundling one RBR750 router with two RBS350 satellites.
Oh dear. The compatibility list is a rat's nest.
The issue with RBS350/RBS750 satellites is really awkward. For a long time, the RBS350 was compatible with the RBR750 router only when they were on specific firmware. As of July 7, 2025 this appears to be still the case:
When an RBS350 is paired with an RBR350, they must both be on firmware 4.4.2.1
If the RBS350 is paired with an RBR750, then the RBR750 should be on firmware 7.2.7.15 and the RBS350 should be on 7.2.7.16
But if an RBR750 is paired with the RBS750, then the RBS750 needs to be on firmware 7.2.7.15
The key appears to be for customers to search for firmware by the package number (RBK652) rather than using the router model (RBR750) and satellite model (RBS350 or RBS750).
(Sound of head thumping desk.)
