NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
rbk750
69 TopicsRBR750 Boot Loop - White Light Flashes Then Goes Dark, TFTP Recovery Failing
RBR750 Boot Loop - White Light Flashes Then Goes Dark, TFTP Recovery Failing Device: Orbi RBR750 (Serial: 6661037RA0169, Firmware was V7.x, Purchased April 2020) Problem: Router powers on, white light flashes for about 1 minute then all lights go off completely. Unit is in a permanent boot loop and cannot complete startup. What I've tried: Factory reset (holding reset button during white flash window) TFTP firmware recovery via ethernet from Mac Studio — file RBR750-V7.2.8.5.chk — unit responds to ping at 192.168.1.3 but TFTP times out with "didn't receive answer from remote" Accessed 192.168.1.1 but it routes to upstream Netgear router not Orbi Tried orbilogin.com, orbilogin.local, 10.168.168.1, 192.168.1.3 — none load admin page Mac internet sharing enabled (WiFi to Ethernet) to provide internet source to Orbi during recovery attempt Current setup during recovery attempt: Mac Studio ethernet → Orbi yellow WAN port Mac on WiFi via backup Netgear R7000 Mac ethernet set to static IP 192.168.1.2 Orbi responds to ping consistently but web interface unreachable Question: Is there a specific TFTP timing window or alternate recovery method for RBR750 that could help? Any known firmware corruption fix for this boot loop pattern?Guest Wifi network stuck on old DNS configuration Orbi RBR750 in AP mode
Hello everyone, I'm running into a strange DNS issue on my Orbi setup and I'm hoping someone here can help. My setup: Main router: Freebox Pop (ISP router in France) Orbi RBR750 configured in Access Point (AP) mode Two RBS750 satellites The problem: I recently updated the DNS configuration on my Freebox Pop (changing my NextDNS profile and migrating to a self-hosted AdGuard instance). The new DNS settings are correctly applied and working on the main Wi-Fi network, all devices resolve DNS through the updated configuration as expected (192.168.1.2 or Cloudflare, as pictured). However, the Guest network on my Orbi system seems to be stuck on the old NextDNS configuration. Devices connected to the Guest SSID still resolve through the previous DNS settings, and the change from the upstream router is not being reflected at all. This is surprising since the RBR750 is in AP mode and should simply pass DNS through from the Freebox. Again, this only happens on the Guest network, the main network works perfectly. What I've already tried: Rebooting the Orbi RBR750 and both RBS750 satellites Rebooting the Freebox Pop Rebooting my iPhone (test client) Disabling and re-enabling the Guest network on the Orbi Changing the Guest network's name Changing the DNS settings on the Freebox multiple times Flushing the DNS cache on my Mac None of these have had any effect, the Guest network continues to use the old DNS configuration. Has anyone encountered this before? Is there some kind of cached DNS configuration specific to the Guest network on Orbi devices (even in AP mode) that I need to clear manually? Any help would be greatly appreciated. Pictures attached for illustration. Thanks in advance!SolvedRBR750/RBS750 Firmware Question
Hi All, Have the RBR750/RBS750 system. The Orbi app does not work on my Android phone, just a white screen. Support stated my firmware is not up to date on my systems, so probably that is why app is failing to connect. I've been doing the firmware check for months now and it comes up with no update available. Currently the devices are at v4.6.11.1. Supported pointed me to the page to manually download and install the latest version 7.2.8.5. The question, will I have any issues jumping from where I am now to the latest version? Or do I incremental upgrades starting from the current version which would be 10 updates? Appriciate the assistance. Thanks!SolvedThe RBS will not go to solid white
I'm having the same problem, only to add frustration, the RBS will not go to solid white, after reset connected to computer via ethernet with RBR turned off, it flashes white for a while, and then glows solid pink. I've done all variables of the reset process. At one point earlier I was actually inside the RBS and tried to update, but it said update failed! I used downloaded firmware file RBS750-V7.2.8.5.chk. Any ideas would be very appreciated, I don't just want to throw out my two satellites!Level Connect hub keeps disconnecting from RBR750 network
I have an RBR750 and three satellites that make up my mesh network. I recently added a Level Connect hub so I can actually do anything with my lock when out of Bluetooth range. Setup works fine but then the hub intermittently goes offline. According to Level the issue is with 2.4Ghz vs 5 GHz, and suggested disabling band steering to keep it on 2.4GHz (I've had similar problems with a Eufy indoor camera): https://level.co/support/articles/level-connect-cannot-join-or-loses-connection-to-network/ From what I can tell there's no option to do that in the current Orbi web interface. Any suggestions on how to get to the hub to work consistently with my setup? And not sure if it's related, but I'm having the same issue as described in this thread. Two of my satellites are not on the latest firmware and report a model of RBS750QV.Reconvergence?
I have a 3 node RBR750 network. The router is connected to my ISP router (A), one node is at my server rack (B) and the last node is in my office connecting my pcs (C). I have a ups on the router and ISP gear. This morning, that ups died, taking the Orbi router (A) and ISP gear off line. Naturally that meant no Internet connectivity. But was odd was that I could not access my servers (B) from my office PC (C). I was always under the impression that everything was meshed, that is A connected to B, B to C and C to A. In this case, A to B and A to C would be down, but B to C should have still been up. This morning's behavior seems to suggest that the topology is A to B and A to C, but nothing B to C.Information on connecting to your new ISP modem/router
Good morning, in the area where I live they've installed pure FTTH fiber optics, so my ISP will be changing my router. I have an Orbi RBK 753 system in router mode connected to the LAN port of my current ISP's modem/router and to the WAN port of the Orbi router. I'm attaching photos with the current Orbi router settings. The WAN IP address is taken from the DHCP server of my current ISP's modem, and I've set the DNS to Google's. I'd like to ask, when I install the new ISP modem/router, which also has DHCP, and leave these settings on the Orbi router, as soon as I connect it to the new modem/router, the Orbi automatically takes the new IP address and everything works perfectly as it does now. Right? Thanks for the replies.DHCP issues after reboot
I have the same problem with one sattelite, 40 devices, AT&T Fiber BGW320 for 4 months (prior was Cox cable) . Using an AI as a tutor its helped me move from V 7.2 7 15 , to V 7.2 8 5 on both router and satellite disable WIFI on ATT Gateway, IP Passthru , factory reset twice, when I manually put in the ip address for my LAN 10.0 0 40 and gateway 8.8.8 8 it works great on my TV again, BUT I have to do IP Configuration manually. the stove, and fridge connect with the Samsung Hub, but no IOT cameras work. Alexa started working, no plugs or bulbs will work anymore. I'm to the point of Downgrading the firmware which I have read to use V 4.6 14 3, or even Alternate "Rock Solid" Choice: V 3.2 16 6 . what do you suggest?No sure if my ORBI RBR750 is broken
I have an ORBI RBR750 system for about 3 years now. A tree fell during an ice storm and knocked out my FIOS internet. I got on AT&T cellular internet for a few days until FIOS service returned. I put the ORBI on the AT&T router and it ran fine. Once FIOS service returned, I put the ORBI back on FIOS. A few days later my ORBI units no longer work. I have done a factory reset on ORBI units, they no longer work on AT&T or FIOS. The lights are static white. Any ideas?