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Forum Discussion
Printer Connect
I have a new printer, Epson ET-3958 and an Orbi RBS 760 mesh system.After reading many post, I now know the problem is the printer can only connect at 2.4 but the router wants to connect at 5g.
Last night I tried reducing the power on the 5g to 25%, unpluging the close Orbi and reconnecting the printer. It worked, then I connectedthe close Orbi and chaged the 5g power to 100%, This morning the printer was disconnected.
What can I do to keep the printer using the 2.4g and not attempt to reconnect at 5g?
Thanks is advance
John
1 Reply
Epson says this printer has "Dual Band" WiFi:
https://cdn.bfldr.com/MWSKON77/at/6j9bpwbbffkf34gfgbgw95kb/70643_ET-3958_Spec_Sheet_Final.pdf
i.e. the router announces, "I support 2.4G and 5G" and the printer says, "fine. connect me to 5G"
A device that supports ONLY 2.4G simply cannot connect to a router at 5G. The only way to force a 2.4G connection is to find a feature in the printer to disable 5G.
