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Forum Discussion
tmdefaultuser
Jun 11, 2025Aspirant
Basically it randomly is unable to “ping” the server
I am having the exact same issues that bodger47 is having. Basically it randomly is unable to “ping” the server. I’ve done a hard reset on my system to original default settings. Re-installed my orbi...
FURRYe38
Jun 11, 2025Guru - Experienced User
What model Orbi system do you have?
What server are you trying to ping?
What devices are you using to connect and ping?
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Happens with IPv6 enabled or disabled on the RBR?
Happens using ISP DNS or custom DNS?