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Forum Discussion
Nismoairuk
Apr 29, 2023Tutor
BT TV Help with Orbi 963
Hi Does anyone have the latest experience on using the Orbi directly connected to Fibre and using BT TV? I've tried enabling the BT IGMP profile in WAN settings but can't get the TV streaming to...
Nismoairuk
Apr 29, 2023Tutor
Thanks for your reply, I have been tearing my hair out with this!
So my Orbi 963 is connected directly to the ONT and then BT Pro Box connected to Orbi wirelessly (wired not an option).
I've tried the BT IGMP setting but doesn't work.
Literally just tried my previous Asus AX11000 with multicast enabled and BT TV worked straight away. Slightly annoying and now thinking how/why the Orbi can't stream the BT TV channels
So my Orbi 963 is connected directly to the ONT and then BT Pro Box connected to Orbi wirelessly (wired not an option).
I've tried the BT IGMP setting but doesn't work.
Literally just tried my previous Asus AX11000 with multicast enabled and BT TV worked straight away. Slightly annoying and now thinking how/why the Orbi can't stream the BT TV channels
michaelkenward
Apr 29, 2023Guru - Experienced User
Nismoairuk wrote:
So my Orbi 963 is connected directly to the ONT and then BT Pro Box connected to Orbi wirelessly
Fibre? ONT? I should be so lucky.
What firmware is on the Orbi?
(wired not an option).
I have used Powerline Ethernet to make the link between router and wired devices like BT's boxes.
- NismoairukApr 29, 2023TutorYeah tried power line adapters just now and no joy.
Firmware is v6.3.7.10.
Think I'm running out of patience with it. My old Asus router can do it. May just get their latest WiFi 6e version and continue with them.- michaelkenwardApr 29, 2023Guru - Experienced User
Nismoairuk wrote:
Firmware is v6.3.7.10.Is that the Orbi RBKE963?
Have you visited the BT community for clues?
Welcome to BT’s official support community.
In my experience, BT has one of the trickiest services around. It loves doing things in its own complicated way.
- NismoairukApr 29, 2023TutorThanks again.
Yeah, Ive tried the BT forums. Mixed/inconclusive results on there but ultimately nothing that works for me. I believe using the Homehub and cabling it to the orbi in AP mode will work but I understand that kills most of the features of the Orbi which isn't worth the cost of the unit in the first place.
Think I'm back to Asus, maybe something like their ET12.