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mwashington's avatar
mwashington
Follower
Oct 17, 2022

Cannnot log into router

I cant log into the router and my password reset wont work because it says the responses are wrong when they are in fact not wrong and I need help 

1 Reply

  • If you don't know the password and password recovery doesn't work (or wasn't initially setup), then you'd need to factory reset to get back in. 

    Push and hold reset for 7-15 seconds while powered on. 

    Then follow the install guide. 

     

    There's a support site with access to manuals, firmware, install guides, etc.
    Go to https://www.netgear.com/support/
    Type in your model number and from there it'll take you to the above.
    Its a great resource to start with.