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Forum Discussion
rdouma
May 15, 2022Guide
Cannot access admin panel anymore (Orbi RBR850)
Apologies if this is not the correct channel, I don't see anything else that seems to match my Orbi RBR850.
Problem: I discovered today I cannot access the admin panel on the router anymore, nor does the iOS app connect anymore. It always worked before. I restarted the router, and tried again without success. I connected my desktop to the router through Ethernet as well to exclude a possible WiFi-related issue. I suspect the router upgraded to a new version of the firmware that broke it? Contacting support is impossible because my "extended technical warranty" expired in February which was a nice way of Netgear telling me to get lost.
Hoping for someone with some insights/ideas.
3 Replies
- rdoumaGuide
Thanks for the link. I still hope Netgear will come up with a solution that doesn't require a factory reset. I don't look forward to configuring it again (yes, I should have made a recent backup of the configuration and I didn't) but also I'm just worried that that will really brick it.
It won't.
Make contact with NG support and see if they can help you first.