NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
JeffP217
Feb 07, 2022Tutor
Cannot connect NordicTrack iFit console (model s10i) to Orbi WiFi 6 mesh router
Set up my new Orbi Mesh Router wtih two satellites - everything in the house connected without issue...except my NordicTrack iFit s10i console (which I believe is a highly modified low-spec Android t...
- Feb 09, 2022
I've seen some older or IoT devices that struggle with the AX spec. Its supposed to be backwards compatible but sketchy coding on the older or IoT devices can have issues.
Does it connect if you disable AX?
Are you using WPA3? Try disabling that and using WPA2
Hickle
Feb 14, 2022Aspirant
@myEHtrip.com wrote:Set up my new Orbi Mesh Router wtih two satellites - everything in the house connected without issue...except my NordicTrack iFit s10i console (which I believe is a highly modified low-spec Android tablet) - it tries to connect for about 15 seconds and then says unable to connect to network.
My set up is with Australian NBN FTTN with iiNet through a TPLink VR1600V modem to the Orbi hub and then two satellites. Wifi is disabled on the modem.
NordicTrack technical support has suggested that my hardware set up with iiNet is the issue, but this problem only occurs with this device, not any of dozens of others I have connected to the network without a single issue. They have also given me an enormous number of steps to uninstall/reinstall the console software, reinitialise the console, etc. etc. with no luck. They at one point suggested that I configure the following but I do not see anyway to set up the ports (whitelisting is not useful since I am using a blacklisting approach and none of those urls are blacklisted):Please check your router settings and ensure the following servers are whitelisted:
• google.com (http://google.com)
• gateway.ifit.com (http://gateway.ifit.com)
• ifit-wolf.s3-cdn.ifit.com (http://ifit-wolf.s3-cdn.ifit.com)
• cdn.ifit.com (http://cdn.ifit.com)
• app.launchdarkly.com (http://app.launchdarkly.com)
As well please ensure the following ports are opened:
• TCP port: 80 - HTTP
• TCP port: 443 - HTTPS
• TCP port: 4348 - iFit
• UDP port: 4348 - iFit
1. Any idea how or where I try to open those ports (also nowhere to do that on the TP-Link modem that I can find - I am messaging TP-Link separately for suggestions)
2. Any other ideas on how to address this?
Thanks for anyone who has the time to be bothered and try to help!
Factory reset, however, only works on the latest consoles. To see if your NordicTrack machine is compatible with this process, look at your settings, and verify your firmware version. Versions available for factory reset begin with 7.1. You can also see if your machine is compatible by looking at your console. If your machine has a USB or an HDMI port, it is not compatible with this process.