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Forum Discussion

ScottNH's avatar
ScottNH
Aspirant
Mar 06, 2026

Cannot Connect to Orbi

We had a power glitch, and after recovery, I suddenly cannot connect to my RBRE960 router (or satellites).  The router is working, and I have both WiFi and internet, but whenever I try to connect to ...
rbke960
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 06, 2026

Do other devices have same issue or only this one PC? 

Try powering OFF the CM modem and RBR for 30 seconds then back ON. 

 

Check your PCs networking settings. 

  • ScottNH's avatar
    ScottNH
    Aspirant
    Mar 06, 2026

    None of the computers (laptop or desktop) can reach the router at 192.168.1.1.

     

    I've powered off/on the modem/router numerous times, in every sequence you can imagine.