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rbke960
20 TopicsCannot Download Latest Firmware For RBKE953S
Is anyone else having issues downloading.85 firmware from the the Netgear site for the 950 series? The 960 firmware downloads just fine but the 950 just gives a script error when trying to download it. Also webgui and app says I’m up to date currently on .82 firmwareNETGEAR Orbi RBSE960 AXE11000 constantly dropping WiFi connection
Good day, I currently have 1 router and 3 satellite in my home which is 2200sqft. I have it on auto channels I have owned the Orbi RBSE960 AXE11000 system since 2022 In 2023 all my WiFi devices keep dropping off the mesh network and it does the spinning icon to connect to the WiFi for about 30 minutes to one hour before finally connecting. a work around I’ve try was to rename the WiFi network and I was able to finally connect back quickly since than every month I find myself having to rename the networks and I have to connect all 40 devices back to the new network. this has gotten worse in 2024 I’ve contacted NETGEAR they sent me out a replacement router. This did not do. The issue in my house i then purchased another satellite to see if i was dropping due to interference I have been playing with the channels for a few months but the results are the same for all channels the kitchen is a dead zone zero wifi while cooking. should i just try another mesh system? i was thinking about getting the new orbi but what if the same thing happens. if anyone can help me figure out whats going wrong i would greatly appreacate it960 Duplicate Devices
Hi All I’m having issue with my internet currently and awaiting ISP to fix it. While waiting I check Orbi Apps and show my current Network Map. I notice there is new additional mesh unit appear in the network connected to my router. Upon checking the new mesh unit is actually has identical product details as my current router. It means the router now appears as ‘router’ and ‘mesh’ in the same network. Why could this happen? Can this be the reason my internet is down? please share some experience if you have any… thank you"Self-assigned IP" on MacOS Sequoia when trying to connect via Ethernet
I'm trying to connect my MacBook Pro running MacOS Sequoia 15.7.2 via ethernet to my Orbi Satellite. I get the status "Self-assigned IP" in the Network tab in System Settings under the Ethernet Port's name. I do not get any internet access when using it. I've tried rebooting the Wi-Fi network, static IPs, renewing DHCP lease. The same ethernet cable connected to the same port on the Satellite works perfectly fine with an Xbox Series X. I'm not sure what else to do.Use both 6E router/satellite and 6 router/satellite?
I have the 6 and 6E systems. Given the speeds available on these routers and satellites, I do not see the advantage in moving to the 7 system. I have a very large home. The 6E system is about a year old but unused. I have the router and two satellites. I am getting fiber internet soon. I would like to use the 6E system as the main router. Can I also use the 6 system, and, if so, how do I set this up. There are a couple of places that the current 6 system does not reach so rather than investing in additional 6E satellites I would like to use the 6 router and satellite. Any thoughts?I found that disabling all logging and then performing a full power cycle of my 963 system
I found that disabling all logging and then performing a full power cycle of my 963 system—a step I came across in the post linked below (which discusses BE systems)—resulted in a significant performance improvement in my setup, allowing me to have a mucher longer uptime before needing to reboot for system stability. I was also encountering a connectivity issue with certain devices after 5–8 days, which required a full system reboot to resolve. After disabling logging, that issue seems to have been resolved as well. I thought this might be helpful to share in case others are facing similar problems. https://community.netgear.com/discussions/en-home-orbi-be/orbi-be-series-troubleshooting-tips---reboots-and-crashes/2449415RBKE960 "Refused to Connect" after IP reservation changes
This is a report of a newly encountered issue with my Orbi RBKE963 (1 router + 2 satellites) running latest 7.2.7.15 firmware: After making IP reservation changes/additions and router rebooting, the router refuses to connect to browser at the designated IP address, and Orbi phone app reports "We can't find your Orbi" or "Unable to connect to router" This issue was observed immediately after the IP reservation list was edited. System configuration: Router: Orbi RBKE963 (RBRE960 + 2xRBSE960) 7.2.7.15 firmware installed in router & satellites Router LAN IP address set to 192.168.0.1 Satellite #1 IP address set to 192.168.0.2 Satellite #2 IP address set to 192.168.0.3 Router DHCP IP address range set to 192.168.0.100 to 192.168.0.199 Client computers: ASUS ROG Strix Z690-I Gaming, and several other PCs with Gigabit/2.5G Ethernet Windows 11 Pro 24H2 64-bit or Windows Server 2025 Standard Edition OS Microsoft Edge browser in use Apple MacBook Pro 14" (M2 Pro) macOS 15.5 Sequoia Safari & Chrome browsers in use Client phone: Apple iPhone SE 3rd generation iOS 18.5 Orbi app installed Steps to Reproduce: On PC client connected to router via Ethernet, open a browser and verify proper access router admin via 192.168.0.1. Also verify Orbi phone app can access the router from phone. Navigate to LAN Setup -> IP reservations. Manually add entries to IP reservation list. Click Apply. Router will reboot. After router completes reboot, verify clients connected via Ethernet or WiFi have proper internet access Open browser to 192.168.0.1 again to access router admin page. Observe the error "192.168.0.1 refused to connect". Launch Orbi phone app. Observe error screen displaying "We can't find your Orbi" Note: Steps 3 & 4 may need to be repeated before issue occurs. Expected behavior: Router should continue to respond to browser at 192.168.0.1 or Orbi phone app Actual behavior: Router remains functional (Ethernet & WiFi) but browser & Orbi phone app both fail to connect to router for admin. Impact: Complete loss of admin ability with router refusing to communicate with PC or phone client attempting to access admin pages. Frequency: Occurs nearly every time the IP address reservation list is edited. Troubleshooting: Once this issue occurs, the only way I found to regain admin ability is to issue hard reset by holding down reset button on the router, then go through router setup and restore from backup file. "Refused to connect" will easily return again after any changes (especially additions) are made to the IP reservation list and the router reboots afterwards. I even tried making small IP reservation changes, rebooting router, saving a backup file, then repeating, but after about a dozen IP address reservations are added, after the router reboots the issue hits and I lose access to the admin pages and so cannot finish adding all the IP reservations I need. From what I can tell, this issue started occurring after router/satellite firmware got updated to 7.2.7.15. Issue was not observed with router/satellite running previous firmware 7.2.6.21 or older. I will thus claim that this issue is induced by a firmware bug newly introduced in 7.2.7.15. I have tried manually flashing the router with same 7.2.7.15 firmware but it made no difference. I have not tried flashing back to 7.2.6.21 but will consider doing so if it can restore persistent admin access.Using Wired Backhaul, the internet is slow and jittering
I have similar problem with RBSE960. Using Wired Backhaul, the internet is slow and jittering. On the Orbi Router portal is says Backhaul status = Good When i unplug the cable and Backhaul via 5 GHz, the jittering is gone. On the Orbi Router portal is says Backhaul status = Poor Yes, i have swapped cables, and yes the cables are new standard CAT6 from factory. The problem seem to have started when RBSE960 updated to firmware V7.2.7.15 Could faulty firmware be the problem?