NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Cannot Connect to Orbi
We had a power glitch, and after recovery, I suddenly cannot connect to my RBRE960 router (or satellites). The router is working, and I have both WiFi and internet, but whenever I try to connect to ...
The nuclear option worked. Have no idea why it was necessary, but resetting to factory default and climbing my way back to my own settings finally worked. Daylight savings time saved me, because everyone was still in bed. "Hey, Alexa isn't working!" Well, almost everyone.
The router is working, and I have both WiFi and internet, but whenever I try to connect to the router, via either my browser ("192.168.1.1 refused to connect") or the app ("Unable to connect to router"),
What is the IP address of the PC you are testing with?
Desktop (hardwired): 192.168.1.60
iPhone: 192.168.1.14
iPad: 192.168.1.61
Laptop (WiFi): 192.168.1.66
The odd thing (one of the odd things), is that even though I get the "unable to connect to router" message on the screen, if I hit "Device Manager," I can see the 63 devices connected to the network.
I'm afraid I'm going to have to go to the nuclear option and factory reset. I can hear the family yelling now...