NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jay-Reddings
Jan 18, 2022Aspirant
Cannot get Chromecast to connect to Orbi AX1800
I just purchased chromecast but cannot get it to sustain a connection to my wifi. My chromecast connects to the wifi during the setup process but instantly disconnects after the setup is complete. I have an Orbi AX1800 Wifi 6 Dual-Band Mesh Router. The chromecast works in my living room tv and only sometimes loses connection but will not connect to the wifi in the room I want it to be in (this room also has my router in it so it is 100% in range). Any help will be greatly appreciated
I am on firmware version V4.4.0.10_2.10.63
7 Replies
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Try turning off AX for 2.4Ghz on the RBR under basic tab/wireless settings.
- Jay-ReddingsAspirant
My sataliette is around 35 feet away and after turning off AX for 2.4ghz I am still having the same issue. I have read only that changing RIP Version to Rip_1 will help is this true?
You can certainly give that a try. If it doesn't work you can put the change back.