I have an RBR750 router, running V4.6.5.14_2.0.54, with 2 satellites, all of which arrived from Amazon today. Because, when acting as a router, the RBK750 has rather limited firewall and DNS capabilities, I have set the RBN750 up in AP mode, and used an openWRT box to do my routing. This seems to have solved one problem. BUT.... The two satellites now will not pair. I have factory reset them, as well as moved them right next to the RBK750, with no change in behaviour. The only thing I have found, which could be relevant, is when I run "check firmware" from the App, it times out with "there was a problem checking the firmware" Does anyone have any suggestions? Currently my two satellites are nothing more than slightly warm door-stops!

Some progres.... Adding the sattellite via a wired connection has made it appear, with a large BUT It is shown as having an IP address that has not been handed out by my DHCP serverIt can't be pingedIt is apparently "ourt of sync" Orbi Satellite-1192.168.1.25010:0C:6B:63:48:D0WiredOrbi Router10:0C:6B:5D:B5:87Out of Sync

What is the brand and model # of your host router or DHCP server? You might wanna update FW and see: https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-v4-6-7-5-Released/m-p/2182131/highlight/true#M25411

Thanks I have managed to get that latest f/w onto all devices now Something is still iffy thogh - the satellites are still broacasting the default ORBI SSID, whilst the router is using the correct SSID. So much for a mesh! Disconnecting the wired backhaul, and they won't sync at all Problem for the weekend maybe...

Thanks - from my end, the replacement kit arrived today - and so far it is all working. If I had to guess the problem, I think it may be related to my attempt to use PPPoE On my initial install, the modem and Orbi router were directly connecred. The Orbi app spent a long time "checking for internet" before asking for PPPoE details, and crashed a few times. The two times I ran a setup from scratch with the orbi connected to a DHCP network, it worked very smoothly In both cases, I set the kit up in routing mode (double NAT, yuck), upgraded the firmware, then changed to AP Out of interest, what is the status of the linked to firmware? It seems to be more up to date than that on the Netgear website....I just want to be sure I haven't accidentally given the PLA a backdoor into my network :-) Cheers for all youer help! I'll keep monitoring my kit for the next day or so to see how stable it is(n't). Fingers crossed!

The router is openWRT Some progress is being made: Amazon have agreed to replace the hardware with a copy that has not already been registered with Netgear, giving me the opportunity to raise tickets In addition, by leaving the satellites connected to the master via cat5 for some time, they have now synced. Router:RBS750V4.6.5.14No Internet SatelliteRBS750V4.6.3.16Orbi Satellite-1 However, the firmware page shows the above - perhaps the version discontinuity was a problem. The reported status seems odd - they are difinitely on the imternet, since I am using them to post this message! I am guessing this is a bug to do with being in AP mode... A manual firmware update with the relevant files for the satellite: https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14 failed with "Firmware upgrade failed. Please check your file." As part of this, it tried to open the web interface of the satellite - http://192.168.1.31/fwUpdate.htm - however this hangs. Each satellite was listening on port 80, but seems to return an empty page when I query it with wget After a factory reset of both satellites, they seem to have responded and taken the firmware uodate....

Can't add setellites to RBR750 in AP mode

16 Replies

dbrb2
Apprentice
Jan 10, 2022
Some progres....

Adding the sattellite via a wired connection has made it appear, with a large BUT

It is shown as having an IP address that has not been handed out by my DHCP server
It can't be pinged
It is apparently "ourt of sync"

Orbi Satellite-1192.168.1.250
10:0C:6B:63:48:D0
Wired
Orbi Router
10:0C:6B:5D:B5:87
Out of Sync
- FURRYe38
  Guru - Experienced User
  Jan 10, 2022
  What is the brand and model # of your host router or DHCP server?
  
  You might wanna update FW and see:
  
  https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-v4-6-7-5-Released/m-p/2182131/highlight/true#M25411
  - dbrb2
    Apprentice
    Jan 10, 2022
    The router is openWRT
    
    Some progress is being made:
    
    Amazon have agreed to replace the hardware with a copy that has not already been registered with Netgear, giving me the opportunity to raise tickets
    
    In addition, by leaving the satellites connected to the master via cat5 for some time, they have now synced.
    
    Router:
    RBS750
    V4.6.5.14
    No Internet
    
    Satellite
    RBS750
    V4.6.3.16
    Orbi Satellite-1
    
    However, the firmware page shows the above - perhaps the version discontinuity was a problem. The reported status seems odd - they are difinitely on the imternet, since I am using them to post this message! I am guessing this is a bug to do with being in AP mode...
    
    A manual firmware update with the relevant files for the satellite:
    https://kb.netgear.com/000064226/RBR750-RBS750-Firmware-Version-4-6-5-14
    
    failed with "Firmware upgrade failed. Please check your file." As part of this, it tried to open the web interface of the satellite - http://192.168.1.31/fwUpdate.htm - however this hangs. Each satellite was listening on port 80, but seems to return an empty page when I query it with wget
    
    After a factory reset of both satellites, they seem to have responded and taken the firmware uodate....
FURRYe38
Guru - Experienced User
Jan 13, 2022
Wired speeds are good though:
AndreGr
Aspirant
Jan 26, 2022
dbrb2, thank you for your post, went through absolutely the same issues as described here by you. Currently ended up with Router mode as temporary workaround. Will try to update to the latest FW version posted here (V4.6.7.5) and see how it goes...
My story here: https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/AP-mode-BUG-RBR750-and-RBS750-do-not-operate-properly/m-p/2189058

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Can't add setellites to RBR750 in AP mode