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Can't get more than 22Mbps anymore
I ususally get 100 or so Mbps download but recently I've only been getting 20 or so. Nothing has changed here AFAIK. I've rebooted both the modem and the Orbi several times, I've moved the Orbi out in the open, all to no avail. I've tried different channels as well as the usual ones. I've checked the modem speed and it's at 111Mbps. So it's the router for sure. What else can I try? Thanks in advance.
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What devices are you using to test speed with?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-SpeedTry enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Not seen on Orbi AX.
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless SettingsTry disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849Has a factory reset and setup from scratch been performed since last update?
Directly connect a laptop where the router normally connects. Run a speed test. Do you still get 22 MBS?
I get 111 Mbps with a drirect connection.
Thanks, I'll give it all a try.
And no, I haven't done a factory reset after last update. If all else fails I may try that if you think it might help.
Please give feeback to the other questions as well. Might be helpful.
