Forum Discussion

Initiate

May 15, 2022

Solved

Can't get to 192.168.1.1 from any browser.

This same issue started on my RBR750 - I noticed this today. Can't get to 192.168.1.1 from any browser. The Orbi app does not find the router. Some of the ethernet clients are also not connecting to the router. I don't want to reset the router because I'll lose the current settings. This is very disappointing. I can't even tell which firmware version it is running because I can't get to it!

rpras
May 30, 2022
Just to update: last night, this issue was fixed. I did not do anything - must have been an update from Netgear. The firmware version is V4.6.8.2_2.1.9. Of course, the first thing I did was to back up my settings to a file so in case any such event occurs in future, I'll have my settings backed up. That said, I'd like to see a setting in the router to periodically backup the settings to a file.

Thanks Netgear!

3 Replies

FURRYe38
Guru
May 15, 2022
FYI:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223086/jump-to/first-unread-message
- rpras
  Initiate
  May 30, 2022
  Just to update: last night, this issue was fixed. I did not do anything - must have been an update from Netgear. The firmware version is V4.6.8.2_2.1.9. Of course, the first thing I did was to back up my settings to a file so in case any such event occurs in future, I'll have my settings backed up. That said, I'd like to see a setting in the router to periodically backup the settings to a file.
  
  Thanks Netgear!
  - FURRYe38
    Guru
    May 30, 2022
    Glad it's working again. Please mark your thread as solved so others will know. Keep the configuration file on hand. Saves time if a reset is needed.
    https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
    Enjoy. 📡