CBR 750 admin access issue

You have posted your message in the section of this community given over to Nighthawk WiFi Routers. (This is easily done, given Netgear's complicated community structure.)

Many questions apply to different types of device, so you might get responses here, but you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

Orbi with Built-in Cable Modem - NETGEAR Communities

I will ask the Netgear moderator to move your message.

Did you initially setup the CBR using a wired PC and web browser and walking thru the setup wizard there? 

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mackdwright wrote:
Hello - I just installed a CBR750 with xfinity. The setup seemed smooth until.... With the setup wizard, it prompted me to name the network and set an admin password. Everything worked fine. In a next step it checked for firmware. After that, signing in to the Orbi app it tells me the Orbi is not configured.

Devices are connected to the new SSID network name I assigned but I cannot connect to the router as admin now. I’ve stepped through the router password reset - no worky.

Is there a fix or just a factory reset?

Thanks.

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