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Forum Discussion
CBR750 has become a nightmare! Job at risk! Please help
I just recently moved and have my Orbi CBR750 set up straight from the wall with my coax cable attached to the Orbi is a Netgear Wax206 Access Point (I use for a separate network for my work computer)...
2 things.
1. you do have a ton of errors in the lines. The logs help confirm line issues but your errors alone are to many.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
2. Whenever you're having issues and you're using multiple devices, simplify for testing. Connect your work pc directly to the orbi and make sure to get that stable first.
The wax is not 30 ft apart because I have to attach it and the LAN wire I have is short I will look into getting a longer one
You need to move the WAX far apart from the CBR as it's causing interferences and probably why the CBR is not working right. It too close to the CBR.
You can change channels on the CBRs web page under Basic tab/Wireless Settings.
- Will keep you updated
I have a faulty CBR750 and was granted after 3 weeks of problems a RMA Next Business Day and the shipping is waived so $0.00 cost they wanted me to fill out a PURCHASE CONTRACT and put my credit card info in as collateral if I don't send the faulty unit back. I have tried and I have made over 6-7 calls to get this issue fixed on top of the 3 weeks of constant calls all I get is "we have escalated this to the billing department" I tried 3 of my personal credit cards and I have even tried my mom's and fiance card and keep getting the same message. IT'S NOT OUR CARDS! ITS YOUR SYSTEM!!! Meanwhile I am literally going to lose my job because of this I have never in my life had 2 jump through hoops for a modem! Netgear tells me please wait I am on day 4 of being out of work straight and cannot go tomorrow because of this until I get married I am a single father of 3 boys who works from home! They have no care to fix this or send the CBR750 EVEN THO IT IS COMPLETELY FREE!!! IM NOT EVEN PAYING SHIPPING. Somebody please help me with a Corporate Number.
