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Forum Discussion
CBR750 Losing Connection daily
I'm hoping someone can help me here. I have an Orbi CBR750 on Suddenlink Internet. I have multiple daily Internet drops and Suddenlink has sent three different techs out. They can't seem to find an...
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the Orbi system been performed since last update?
Mine does the same thing. It is faulty netgear equipment. Not related to isp at all. Disconnected cbr750 and connected old router to the same line. No drop puts what so ever. Netgear when will you support your customers and address this as a known issue. I shouldnt have to talk to a technician 10+ times for a problem multiple people all of the sudden started having... stand by your word and help us....