CBR750 random disconnects

Retired_Member

Apr 12, 2022

Firmware is V4.6.5.8_2.0.54

Startup Procedure

Procedure	Status	Comment
Acquire Downstream Channel	507000000 Hz	Locked
Connectivity State	Ok	Operational
Boot State	Ok	Operational
Security	Enabled	BPI+
IP Provisioning Mode	Honor MDD	honorMdd(4)

Downstream Bonded Channels

Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectable
1	Locked	QAM 256	2	489000000 Hz	-11.5 dBmV	36.6 dB	3	0
2	Locked	QAM 256	3	495000000 Hz	-11.7 dBmV	36.3 dB	2	0
3	Locked	QAM 256	4	501000000 Hz	-11.4 dBmV	36.3 dB	0	0
4	Locked	QAM 256	5	507000000 Hz	-11.7 dBmV	36.3 dB	2	0
5	Locked	QAM 256	6	513000000 Hz	-11.5 dBmV	35.5 dB	0	0
6	Locked	QAM 256	7	519000000 Hz	-11.9 dBmV	36.3 dB	0	0
7	Locked	QAM 256	8	525000000 Hz	-12.2 dBmV	35.5 dB	0	0
8	Locked	QAM 256	9	531000000 Hz	-12.2 dBmV	35.0 dB	0	0
9	Locked	QAM 256	10	537000000 Hz	-12.5 dBmV	34.9 dB	0	0
10	Locked	QAM 256	11	543000000 Hz	-12.5 dBmV	35.5 dB	0	0
11	Locked	QAM 256	12	549000000 Hz	-13.2 dBmV	34.7 dB	0	0
12	Locked	QAM 256	13	555000000 Hz	-13.0 dBmV	35.5 dB	0	0
13	Locked	QAM 256	14	561000000 Hz	-13.3 dBmV	35.0 dB	0	0
14	Locked	QAM 256	15	567000000 Hz	-12.7 dBmV	35.7 dB	0	0
15	Locked	QAM 256	16	573000000 Hz	-13.3 dBmV	34.0 dB	0	0
16	Locked	QAM 256	17	579000000 Hz	-13.5 dBmV	34.3 dB	0	0
17	Locked	QAM 256	18	585000000 Hz	-13.5 dBmV	35.0 dB	0	0
18	Locked	QAM 256	19	591000000 Hz	-13.7 dBmV	33.8 dB	0	0
19	Locked	QAM 256	20	597000000 Hz	-13.7 dBmV	34.3 dB	0	0
20	Locked	QAM 256	21	603000000 Hz	-14.3 dBmV	34.9 dB	7	0
21	Locked	QAM 256	22	609000000 Hz	-14.3 dBmV	34.4 dB	0	0
22	Locked	QAM 256	23	615000000 Hz	-14.8 dBmV	34.4 dB	11	0
23	Locked	QAM 256	24	621000000 Hz	-14.0 dBmV	34.3 dB	7	0
24	Locked	QAM 256	25	627000000 Hz	-14.0 dBmV	33.9 dB	2	0
25	Locked	QAM 256	26	633000000 Hz	-14.0 dBmV	34.4 dB	1	0
26	Locked	QAM 256	27	639000000 Hz	-14.4 dBmV	34.3 dB	0	0
27	Locked	QAM 256	28	645000000 Hz	-15.7 dBmV	33.4 dB	0	0
28	Locked	QAM 256	29	651000000 Hz	-15.8 dBmV	33.3 dB	0	0
29	Locked	QAM 256	30	657000000 Hz	-16.0 dBmV	33.0 dB	0	0
30	Locked	QAM 256	31	663000000 Hz	-16.4 dBmV	32.9 dB	2	0
31	Locked	QAM 256	32	669000000 Hz	-16.0 dBmV	32.9 dB	11441	36263
32	Not Locked	N/A	N/A	0 Hz	0.0 dBmV	0.0 dB	0	0

Upstream Bonded Channels

Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1	Locked	ATDMA	4	5120 Ksym/sec	16400000 Hz	45.0 dBmV
2	Locked	ATDMA	3	5120 Ksym/sec	22800000 Hz	46.0 dBmV
3	Locked	ATDMA	2	5120 Ksym/sec	29200000 Hz	46.5 dBmV
4	Locked	ATDMA	1	5120 Ksym/sec	35600000 Hz	46.3 dBmV
5	Locked	ATDMA	5	2560 Ksym/sec	40400000 Hz	47.0 dBmV
6	Not Locked	N/A	Unknown	0 Ksym/sec	0 Hz	0.0 dBmV
7	Not Locked	N/A	Unknown	0 Ksym/sec	0 Hz	0.0 dBmV
8	Not Locked	N/A	Unknown	0 Ksym/sec	0 Hz	0.0 dBmV

Downstream OFDM Channels

Channel	Lock Status	Modulation/Profile ID	Channel ID	Frequency	Power	SNR/MER	Active Subcarrier Number Range	Unerrored Codewords	Correctable Codewords	Uncorrectable Codewords
1	Locked	3	37	690000000 Hz	-15.5 dBmV	32.5 dB	1108~2987	0	0	0
2	Not Locked	0	0	0 Hz	0.0 dBmV	0.0 dB	0~4095	0	0	0

Upstream OFDMA Channels

Channel	Lock Status	Modulation/Profile ID	Channel ID	Frequency	Power
1	Not Locked	0	0	0 Hz	0.0 dBmV
2	Not Locked	0	0	0 Hz	0.0 dBmV

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