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Forum Discussion
change email
Hi all, I have searched through other discussions, but I think it is not clear to me, so I will ask this question here. When I want to change my new email adress in the Orbi app at account se...
Everytime I try to login I get the message page couldn't be openend because of many redirections. Multiple browser and inprivate, but same outcome. Do you know if there is something with this site? Or what do I do wrong?
Everytime I try to login I get the message page couldn't be openend because of many redirections.
It does work for me (just checked with both Chrome and Edge).
Do you have IPv6 enabled on your router?
When I go to advanced —> advanced —> ipv6 then it is switched off. Do I have to turn this on and set it on automatic?
No. Reason for asking is that at least with this site, there is a known problem if IPv6 is enabled. For unknown reasons the site doesn't handle the log in process correctly if IPv6 is enabled. NG still hasn't fixed it I believe.
Normal IPv4 addressing should work along with any browser at my.netgear.com
Be sure to clear out all browser caches.
Be sure to disable any security browser add-ons or extensions that may cause problems.
Try Firefox or Opera browsers. I use Opera all the time.
