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Forum Discussion
pandabe4r
Oct 11, 2021Tutor
Circle Parental Controls / 1st gen or 2nd gen?
I have recently purchased the Orbi Wifi 6 RBR850. I see there is an option in the Orbi app to purchase Circle’s parental control subscription, but it is unclear if this version is the older 1st gen version of Circle or the newer 2nd gen version.
Also, does anyone know what the difference between the two generations are?
Also, does anyone know what the difference between the two generations are?
Netgear has set up a community forum specifically for the Circle and Smart Parental Controsl product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controlshttps://www.netgear.com/home/services/smart-parental-controls/
I beleive this uses the Circle 1st Gen. I don't think there is a 2nd Gen version as of yet.
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-on-OpenDNS-will-no/m-p/2071958#M186847If you have additional questions, I would contact NG support as well.
Good Luck
2 Replies
Netgear has set up a community forum specifically for the Circle and Smart Parental Controsl product. Most of the people who watch that forum are more likely to have experience with Circle and know how to work it better than those of us who follow this "Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controlshttps://www.netgear.com/home/services/smart-parental-controls/
I beleive this uses the Circle 1st Gen. I don't think there is a 2nd Gen version as of yet.
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-on-OpenDNS-will-no/m-p/2071958#M186847If you have additional questions, I would contact NG support as well.
Good Luck
- dtayLuminary
pandabe4r wrote:
I have recently purchased the Orbi Wifi 6 RBR850. I see there is an option in the Orbi app to purchase Circle’s parental control subscription, but it is unclear if this version is the older 1st gen version of Circle or the newer 2nd gen version.
Also, does anyone know what the difference between the two generations are?Sent you a PM. FYI, I believe the new Smart Parental Controls feature is just a repackaged or relabled Circle and I have a thread/post going on in that forum about it. :)