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Forum Discussion
Wilocat
May 26, 2025Tutor
Conection problem
I’m using an RBK850 with two satellites. The issue I’m encountering is that I have a Google TV streamer in the living room and a Google Chromecast in the bedroom. The Chromecast repeatedly loses it...
FURRYe38
May 26, 2025Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What WiFi channel configurations are currently set on the router?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, IPv6, Traffic Meter.
Wilocat
May 29, 2025Tutor
test