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Connecting an ORBI RBR850 to a security NCR
Hi
I will start by saying I am not that IT literate. I have purchased and installed an ORBI RBR850 (connecting to Australian NBN Arras modem. One of the ports goes to our security camera NCR and from there we can see the cameras on our phones. No problems with the previous router, now the system will not connect - no packets transferred on the line. Has anyone experienced this and, if so what are the settings I need to employ to get the line active.
What nbn modem is it connected to?
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What nbn modem is it connected to?
An Arris model CM8200B Plemans
BDog55 wrote:
from there we can see the cameras on our phones. No problems with the previous router, now the system will not connect - no packets transferred on the line. Has anyone experienced this and, if so what are the settings I need to employ to get the line active.
From there "can see the cameras" or "are supposed to see our cameras"?
There is always a chance that the Video Recorder was configured specifically to work with the previous WiFi router and has an IP address that is not compatible with the LAN subnet on the new WiFi router.
Does this Video Recorder have an actual console (keyboard and screen), or is it intended to be managed remotely over the network?
Thank you CrimpOn. I typed in a hurry yesterday out of frustration. The set up I have is Orbi Router direct cable to a UNV NCR model NVR301-08X-P8. I can plug a monitor and keyboard directly into the NVR. The program used by the NVR is Uniview. Within the Uniview program is is showing that the Network has no traffic and is disconnected. In the Orbirouter Login / Show Statistics it is showing "Link Down". I had a load of trouble connecting the Orbi to my ISP provider - TPG and had to change the VLAN Tag Group / VLAN Id from 10 to 2 for that to work (after many restarts and factory resets; there are a load of posts in the TPG community board about this issue). So I am not sure whether I need to reset that one port back to 10, or if there are other settings which need to be changed specific to interact with an NVR. I then have an account with EZStation which allows me to access the NVR information remotely through computer or EZView which allows me to sees the cameras on the phone. EZStation / EZView are programs which loaded through a QR code in the NVR Uniview setup.
FYI - I just tried resetting Port 1 (which is the NVR port) back to a VLAN Id of 10 and left the remainder at 2 and it still won't connect.
Another interesting development this morning is that we are currently accessing an account through an on-line portal. With this specific account it would not let me logon if I accessed the site through either the phone, nor the PC when going through the WIFI. If I turned the wifi off on the phone and used the 5G network, then no issues at all.
Worked it out, it was not the Orbi, it was the Com port on the NVR - all working now
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-Systemthank you, yes, have now done that.
