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Forum Discussion
connection loss between orbi router and satellites after power outage
I have a RGK753 orbi system, 1 router and 2 satellites. Devices are cabled connected via Netgear switches GS108E
Router is situated on ground floor next to Ziggo modem and connected to switch ground floor. Switch ground is connected to switch first floor and switch second floor. One satellite is connected to switch first floor, one satellite is connected to switch second floor.
Every time when a power outage occurs and power comes back again, the satellites do not connect with the orbi router. Then I disconnect the satellites from the switches on first and second floor and connect them directly to the utp ports in the Orbi router and restart the satellites. Then connection between orbi router and satellites is re-established. Then I disconnect the satellites from the utp ports in the orbi router and put them back in the original locations and re-connect them to the local switches and power up the satellites. Then the satellites connect to the orbi router (?). After the next power outage an power comes up again the connection is lost again and I need to follow the process again I just described. This is not what I expect from these expensive devices ! This is going now for a year since I bought these devices. What's going wrong here ?
1 Reply
Be sure that the RBS are connected using the following method with a LAN switch:
The GS108E is a managed switch. If you can find the IGMP and Green Ethernet features on the 108E, disable them to see if this helps any.
Try a NON managed switch to see if this changes the behavior as well. NG GS-105/108v4 and GS308v3, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems.
What CAT# lan cable are you using? CAT6 is recommended.
