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Forum Discussion
Connections Drop and Unable to reconnect to WIFI
Running Orbi WIFI 6 RBR850 with firmware V4.6.14.3_2.3.12 and auto-update turned on. I have 1 satellite connected which is a RBS850. The system normally works great and we have great coverage but o...
- Does this affect every device in the house (all 80) or only some of them? - They do appear to all loose connection with the router.
- Both 'wired' and WiFi-connected devices? I do not have any wired devices.
- When this happens, what does the Attached Devices page show? I have a very hard time even getting into the system. It sometimes takes me 10-15 minutes to get connected to reset the DHCP. It is showing all of the devices but none of them are properly working.
How often does this happen? It seems to be will increasing rate. It started every couple of weeks but in the last 2 weeks, it has happened 4 times with no apparent cause. I am not setting up anything new. Just last night it happened twice and I still can't get one of the cameras to reconnect.
I'd get the system updated as soon as possible and would also factory reset the system and setup from scratch using a PC and web browser.
Manually update process:
Factory reset process: