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Forum Discussion
Ace321
Aug 18, 2020Apprentice
DNS errors RBK753
I have occasional DNS errors and reloading the page resolves it. Here is the link for details from other people who had same issue but no resolution was provided. Any ideas? https://community.net...
FURRYe38
Sep 02, 2020Guru - Experienced User
Your Arris modem has a router and built in router already. This can cause some problems.
This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
ATT Modems:
https://www.f0il.com/how-to-arris-bgw210-700-modem-router-with-netgear-xr500-router/
https://community.netgear.com/t5/Orbi/How-do-I-setup-bridge-mode-in-the-ARRIS-BGW210-700/m-p/1875994/highlight/true#M84982
ATT Dumb Swiith Method:
https://community.netgear.com/t5/Orbi-AX/Orbi-AX-6000-and-AT-amp-T-fiber-gateway-issue/m-p/1890125/highlight/true#M2756
eliea wrote:NG firmeware version is V3.2.16.6_1.4.4
ISP is AT&T with 1 Gbps connection
Manufacturer ARRIS
Model Number BGW210-700ONT Alcatel-Lucent G-010G-A
Ace321
Sep 03, 2020Apprentice
@FURRYe38 My ARRIS T25 does not have NAT issue and still see that issue.
@Mikey94025 I agree with you. My problem is exactly what you described. However, error is bit more frequent. Usually it is just annoyance. Some sites where Single sign is involved, will not load and I have to close the tab and try again.